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Exhibiting Benefits

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Exhibitor FAQs

Exhibit Sales


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Exhibitor FAQs

Have a question about exhibit sales, exhibit hall hours, or exhibitor registration? We can help! Below we have answered some of the most frequently asked questions about exhibiting at RETC 2025.

Frequently Asked Questions

How do I purchase exhibit space at RETC 2025?

Under Exhibitors/Sponsors, go to the Interactive Floorplan and click on the desired booth. You can zoom in on sold booths to see who occupies them or click on a booth to see more details about the exhibitor. Click on an available blue booth and on the right-hand side, “click here” will display to begin the online space application process.

What are the specs for exhibit booth construction?

  • 8′ x 10′ exhibit spaces
  • A 7″ x 44″ company ID sign with company name and booth number
  • An 8′ back drape with 3′ draped side rails
  • Furnishings, carpet and other exhibit space options are available online through the Exhibitor Service Kit

When can I order furnishings?

Furnishings can be ordered any time after April 2025, through the Exhibitor Service Kit.

I am unable to login to the dashboard, can you send me a new password?

On the Exhibitor Resource Center login page, click “Forgot ID or Password”. Enter your ID or email used during the space application process and Map Your Show, the RETC exhibit sales and floorplan enhancement vendor, will send your credentials to the company contact on file.

How many complimentary registrations do we get?

Exhibiting companies are allocated four (4) complimentary, full conference registrations for each 8’x10′ booth:

  • Two Full Conference registrations: valid for registration bag/materials, technical sessions, exhibit hall entrance & functions
  • Two Exhibit Booth Staff registrations: valid for exhibit hall entrance & functions only

Exhibit personnel who are above the number of complimentary badges allotted for your booth space will be charged for additional badges. Online registrations can be made from the Exhibitor Resource Center, click Badge Registration.

How do I get more exhibitor badges?

You can purchase additional full conference registrations once registration opens.

Do you offer free WiFi (wireless internet) on the exhibit floor?

No, WiFi must be purchased through the Exhibitor Service Kit.

What are the exhibit hall hours?

The exhibit hall is open on Monday, June 12, 2025, from 5:00 pm to 7:00 pm; Tuesday, June 13, 2025, from 11:00 am to 2:00 pm and 4:00 pm to 7:00 pm, Wednesday, June 14, 2025, from 9:00 am to 12:00 pm.

What are the exhibit hall set-up hours?

The exhibit hall will be open for exhibit set-up on Sunday, June 11, 2025, from 11:00 am to 5:00 pm and Monday, June 12, 2025, from 8:00 am to 3:00 pm. For a full schedule of exhibitor events, please visit the Exhibitor Schedule.

I haven't received any exhibitor emails, is there a reason for this?

Exhibitor show information emails are only sent to the email address provided for the primary contact during the exhibit space application process. If you would like to change SME’s contact, please email and let us know. Only one contact per exhibiting company, please. Additionally, please add SME and MYS (Map Your Show) to your approved email list to prevent important emails from being directed to junk mail or being caught in your spam filter.

I am interested in sponsoring or advertising, where do I find information?

For more information on sponsorships, please visit Sponsorship Opportunities or email

I am looking for marketing tools, where can I find them?

For exhibitor and sponsor marketing tools including conference logos and web banners, please visit Marketing Tools.

If an exhibitor wants to change their company address, display name, or other contact information, how do they do it?

Exhibitors must email for contact info changes or company name changes. Exhibitors can update their ShowGuide address, description/products from the Exhibitor Resource Center.

How can I edit my ShowGuide listing?

Login to the Exhibitor Resource Center and click on the ShowGuide Listing button to update your company listing. Note: Please remember to select the “Approved” button for publishing whether you have made changes or not.

What is the refund and cancellation policy for exhibit sales?

Cancellation policy is provided on your exhibit space contract. Notify SME Exhibit Sales in writing at on or before January 31, 2025, of intention to cancel or withdraw from the exhibition. The exhibitor will be refunded all fees paid per 8′ x 10′ booth minus a $500 processing fee. After January 31, 2025, the exhibitor will be obligated to pay the total rental cost of the exhibit booth. All exhibitor benefits including complimentary registrations are forfeited.

How many attendees are expected?

We are expecting more than 1,300 attendees at RETC 2025.

I have a question about exhibitor registration, transportation, hotel accommodations or a general question that is not covered here, who should I contact?

If you have additional questions, please contact SME customer service at 303.948.4200 or 1.800.598.7704 (US only), or email exhibit sales at


As an exhibitor, you may receive emails and phone calls from various companies soliciting housing, attendee lists, etc. These companies are NOT affiliated with the SME/RETC and are NOT authorized by SME/RETC to contact exhibitors. Do not reply to these requests!




RETC Exhibits
12999 E. Adam Aircraft Circle
Englewood, CO 80112
T: +1.303.948.4200

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12999 E. Adam Aircraft Cir. Englewood, CO 80112

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